| What is web hosting? | What are web servers? Why are they necessary? |
| What is a control panel? | difference between shared, dedicated, and other types of hosting |
| Should I be taking backups of my account? If so, how often? | What do you mean when you say gigabyte, megabyte, GB, and MB? |
| How much disk space and bandwidth do I need for my website? | Why shouldn't I go for that unlimited plan? Beware overselling. |
| What happens if I exceed my space or bandwidth quotas? | Am I allowed to resell my hosting space? |
| Can I host more than one site per account? | In general, what can get my account suspended? |
| What is an Uptime Guarantee? | What are domain names? How do they work? |
| How do I decide what to choose for a domain name? | Where can I buy a domain name for my site? |
| Can people find out where I live based on my domain registration information? | Should I pay for private domain registration? |
| What are parked and addon domains? What about subdomains? | What is an IP address? Do I need a Dedicated IP? |
| What is an SSL/TLS certificate? | What are PHP, Perl, Python, and Ruby on Rails? |
| What is a MySQL database? | What is FTP? Why do I need it? |
| How many email accounts do I need? | What are email forwarders? |
| What is an email auto-responder? | What is Spam? |